Christa Gray
Would love to give more stars just for the awesome selection but viewing is painfully difficult. We have tried casting from the app to tv and it constantly glitches and gets the timing off so the picture doesn't match the voices. Downloaded the app on our android TV and after finally loading, it freezes repeatedly. Also connected laptop to TV via hdmi cord and while it was slightly better, it still froze quite a bit. Just wanna watch a show/movie uninterrupted.
3 people found this review helpful
PureFlix AFFIRM Entertainment, LLC.
March 27, 2024
Thanks for the feedback! All suggestions and thoughts are taken into consideration and we are consistently working to update our apps and site for a more enjoyable user experience. We'll pass this along to our team!
Blanca Martinez
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I would love to give more stars since I've enjoyed all the movies but it constantly stops, restarts, or it says to retry or can't connect. Frustrating because i already paid for the year. Hope they fix it soon. 1/11/24 - decided to give this another try and it has not improved. Still has buffering issues, constantly pauses, and it takes a LONG time to connect. Will be canceling before my trial ends.
12 people found this review helpful
PureFlix AFFIRM Entertainment, LLC.
January 30, 2024
Hi, Blanca Martinez. We're sorry to hear about that. We take such issues very seriously, so please reach out to us at www.support.pureflix.com – we can definitely help!
Mark Young
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*UPDATE on my previous review- issue has been fixed, and I can use the app again! It did take almost a couple months, but it did get resolved. Useless. We were able to watch for the last few years, until this last update. My phone is too old to support it, and app won't even open anymore. Can't get the old version back. Please fix this!!!!
27 people found this review helpful
PureFlix AFFIRM Entertainment, LLC.
March 27, 2024
We are glad that you are able to watch now!